TurboTax to H&R Block: A Review of the Best Tax Software and ServicesThe best tax preparation services and software of 2017 make it easy to do your taxes.

Northfoto / Shutterstock.com

The dreaded tax season is upon us, and you might be stressing out already. Thankfully, if you have a laptop and an internet connection, you can use tax preparation software to prepare and file taxes at home in your pajamas. Even better, you might be eligible for free tax services, too. So if you’re wondering which product — and which version of that product — is best for your individual needs, you can find out here.
GOBankingRates has broken down seven leading tax-preparation software products and online tax services — including free options — and included their prices so you can find the best one for your needs. Help for taxpayers is out there — and it can be pretty cheap, too. Here are a few tax software reviews to consider as you research the best tax software and filing options for your 2016 return.

Best Tax Software and Services
CompanyOnline Tax Filing Price*Downloadable and CD Software Price*
TurboTax$0-$126.98$69.98-$114.98
H&R Block$0-$91.98$59.90-$84.90
TaxAct$0-$55$25-$55
TaxSlayer$19.99-$54.98Not offered
Jackson Hewitt$29.99-$114.90Not offered
Credit KarmaFreeNot offered
USTaxFiler$30-$60Not offered
*The range represents the lowest and highest price points for combined state and federal tax services.

TurboTax Review

Perhaps the best-known tax software on the market, TuboTax is by no means the least expensive. It offers some great features that make it easy to use, though, such as the ability to input your W-2 by snapping a picture of it with your phone or tablet. Also, if you’re unlucky enough to get audited, TurboTax offers free, one-on-one advice. You can also sync your online info to other devices so you can access it anywhere, anytime — so you can even do your taxes at the beach.
Another cool TurboTax feature is SmartLook, which is included with most of the products. With SmartLook, a live TurboTax expert answers your tax questions, and even virtually draws on your screen to make sure his answers are clear.
Related: 15 Tips for Filing Your Taxes at the Last Minute

TurboTax Pricing

Depending on the version of software you choose, you could pay nothing or up to $127 or more to do your taxes through TurboTax. Here’s how much using the TurboTax software will cost you.

Online Versions

  • Federal Free Edition: $0, plus $0 for state returns — designed for those using 1040EZ or 1040A forms
  • Deluxe: $34.99, additional $36.99 per state — designed for those whose taxes include mortgage or property tax, itemized deductions, donation deductibles, etc.
  • Premier: $54.99, additional $36.99 per state — designed for filers with investments and rental property
  • Home and Business: $89.99, additional $36.99 per state — designed for small business owners and independent contractors who use Schedule C

Downloadable and CD Versions

  • Basic: $29.99, additional $39.99 per state, plus $24.99 for state e-file; free federal e-file
  • Deluxe: $59.99, one free state, $39.99 for each additional state; $24.99 to e-file the state return
  • Premier: $89.99, one free state, $39.99 per additional state; $24.99 to e-file state return
  • Home and Business: $99.99, one free state, $39.99 per additional state; $24.99 to e-file state return

Pros:

  • Sophisticated software with a lot of bells and whistles
  • Live chat help
  • Optional audit advice

Cons:

  • Costs more than some competitors’ software
  • Program might allow incomplete tax forms and missing information
  • Some forms and schedules possibly not supported

Related: TurboTax Tax Preparation Mobile App Review

H&R Block Review

Another familiar name in the tax-preparation game, H&R Block’s online software offers many great features — such as snapping a photo of your W-2 to input your financial data. H&R Block also offers a guarantee that you’ll receive the maximum refund possible. Like TurboTax, you can download the software or file online, or you can choose to visit a brick-and-mortar office.
H&R Block offers free, unlimited chat support, and to expedite your return, you can import data from your 2015 tax return into your return for tax year 2016. If you visit a branch location for your tax preparation, you could qualify for an interest-free advance of up to $1,250 against your refund.

H&R Block Pricing

See if you can afford the H&R Block fees for filing. How much you’ll pay ranges from $0 to $79.95 and up.

Online Versions

  • Free: Free federal and state returns — designed for first-time tax filers or simple tax returns
  • Deluxe: $34.99 federal, $36.99 for each state return — designed for homeowners with deductions
  • Premium: $54.99 federal, $36.99 for each state — designed for investors or small business owners

Downloadable Software Versions

  • Basic: $19.95, $39.95 state; $19.95 state for additional state e-file
  • Deluxe and State: $34.95; includes one state, plus $19.95 for additional state e-file
  • Premium: $64.95; one free state, $19.95 for additional state e-file
  • Premium and Business: $79.95; one free state, $19.95 for additional state e-file

Pros:

  • Interest-free advance offered on refunds
  • Help available
  • Brick-and-mortar locations available

Cons:

  • Pricey
  • Last version’s final error check not user-friendly, according to PC Magazine
  • Might not support all forms and schedules

Keep Reading: H&R Block Tax Preparation Mobile App Review

TaxAct Review

TaxAct is one of the best online tax software options available — and it’s the cheapest of the bunch. TaxAct features a simple, three-level price structure. The company guarantees a price lock, which means that whenever you file your return, you’ll pay the price stated when you prepared it. TaxAct also guarantees the accuracy of your return, which helps make it one of the best free tax software options available.

TaxAct is a good option if you have a relatively simple tax return and don’t require a lot of assistance during its preparation. For support, the company offers online answers and tax help by email, but no live chat.

TaxAct Pricing

TaxAct software is one of the most affordable options. Pricing starts at $0, and premium versions start at $30.

Online Versions

  • Free: Free federal and state returns and e-filing — designed for simple returns using 1040EZ and 1040A
  • Plus: $15, plus $25 per state return – designed for those with mortgages, investments, charitable donations and more
  • Premium: $30, plus $25 per state return — designed for freelancers, contractors and those who are self-employed

Downloadable Versions:

  • Free: Five free federal returns; state return is $25
  • Plus: $40; includes one state return; e-file additional
  • Premium: $55; includes one state return; e-file additional

Pros:

  • Lowest price
  • Affordable for self-employed, freelancers and contractors
  • Guaranteed price

Cons:

  • No live help — answers online and via email only
  • Last tax year’s mobile version not great, according to PC Magazine

TaxSlayer Review

TaxSlayer is another affordable but basic tax preparation software program. A feature that makes TaxSlayer one of the best online tax preparation options is that you can prepare your taxes either from a laptop or a mobile device. You can choose to pay no up-front fees and instead have the program deduct the cost of the program and filing from your tax refund. Like the big-name tax software, TaxSlayer offers guarantees for accuracy and maximum refund.

With TaxSlayer’s Premium option, you’ll also have the option to email a tax professional, who will email an answer within a day. The Premium edition offers audit advice as well — not a feature you hope to use, but might be happy to have, if the situation arises.

TaxSlayer Pricing

Check out the pricing on this affordable option for filing your taxes. You’ll pay $0 for the most basic version; the premium version starts at $34.99 for federal taxes only.

Online Versions

  • Basic: Free, plus $19.99 for state return — designed for filers using Form 1040EZ
  • Classic: $12.99, plus $19.99 for state return — includes all major forms and schedules; can import last year’s taxes
  • Premium: $34.99, plus $19.99 for state return — includes all the features of the Classic edition, plus additional customer assistance

Pros:

  • Lower-priced
  • Supports all forms and schedules, according to PC Magazine
  • Cost of software can be deducted from refund

Cons:

  • User interface is lacking, according to PC Magazine
  • Inadequate search tools in last season’s version, according to PC Magazine
  • No live chat — email help only

Don’t Miss: Best Tax Preparation Mobile Apps

Jackson Hewitt Review

Jackson Hewitt, like H&R Block, offers many brick-and-mortar locations — 6,300 to be exact, including branches in 3,000 Walmarts. Jackson Hewitt also offers online tax-preparation software, including a free federal version. Unlike some of the less-expensive products, Jackson Hewitt offers unlimited help via live chat to help you get through your return.
The company offers an accuracy guarantee, backed by the promise that if its calculations are wrong, it will pay your IRS penalties and interest. If you’re due a return, Jackson Hewitt offers an interest-free advance of up to $1,300. Finally, it offers a money-back, maximum refund guarantee or it will give you back your fee.

Jackson Hewitt Pricing

The paid versions might not be the cheapest choices, but they come with a lot of extras. Basic state returns start at $29.99 and premium software for state returns is $39.95.

Online Versions

  • Free: Free, plus $29.99 for state return — designed for simple returns
  • Basic: $39.95, plus $39.95 for state return — for recent graduates and newly married filers
  • Deluxe: $54.95, plus $39.95 for state returns — best for families, homeowners and investors
  • Premium: $74.95, plus $39.95 for state returns — designed for self-employed individuals and filers with complex tax returns

Pros:

  • Unlimited, live chat help available
  • Many price levels
  • Highest interest-free advance against refund available

Cons:

  • Expensive
  • Navigational glitches in last season’s version, according to PC Magazine
  • Bumps you into higher price tier services without warning, according to PC Magazine

Credit Karma Review

Credit Karma, a free credit platform, now offers free tax return software. No income limit, no expiration date, no upsells and no hidden fees apply to Credit Karma’s tax software. The software started rolling out in January to those who sign up for it. In order to use the free tax software, you’ll need to be signed up for the Credit Karma service, which offers free credit scores, credit card recommendations and insights.

Credit Karma Pricing

Because Credit Karma’s offering is so new, its tax return program is best for filers with simple returns. According to the company, what makes their product stand out is that the entire process is truly free.

Online Versions

  • Free: For 1040EZ, 1040A or 1040 filers

Pros:

  • Free
  • No upsells
  • Customer support team

Cons:

  • Some filings not supported: Multiple state filings, part-year state filing, foreign earned income, married filing separately returns in common law states and state filing without a federal filing
  • Must sign up for Credit Karma

Find Out: 5 Things You Need to Know When Filing Your Tax Return This Year

USTaxFiler

USTaxFiler offers tax services for taxpayers ranging from people who are salaried to people who are self-employed, as well as high net worth individuals. The team of CPAs has processed more than 70,000 tax returns and served more than 20,000 clients in 2015, according to USTaxFiler. The firm can help with federal and state tax filing for individuals and businesses, as well as several other financial services.

US Tax Filer Pricing

USTaxFiler has competitive tax filing rates, including flat rates for specific forms, such as $15 for Child and Dependent Care Credit Form 2441, as well as the following:

  • State tax return: $30
  • Federal tax return: $30, but $40 if both taxpayer and spouse have taxable income
  • Schedule A itemized deductions: $70-$150

Pros:

  • Free tax estimates and free state and federal filing extensions
  • Firm consists of enrolled agents, CPAs and registered tax return preparers from international accounting firms offering additional services, from foreign bank account reporting to filing taxes in India for U.S.-based clients
  • In addition to its standard reimbursement policy, it offers an optional one-time $30 fee for lifetime support and reimbursement for penalties, not interest, levied by tax agencies for accuracy-related issues

Cons:

  • No live chat online — email or phone help only
  • Note the separate prices for different forms not included with the standard state and federal filings, which could increase the base price

Decide If Online Filing Works for You

Whether you file a personal tax return or own a small business, there’s probably free online tax filing or tax software that will enable you to file taxes online this tax season. However, even the best tax service programs won’t do all the work for you — so if you’re not confident in your ability to navigate tax software, don’t hesitate to call a professional to help you figure out how to file taxes.
Ruth Sarreal and Laira Martin contributed to the reporting for this article.

Comments
  • Amit Ojha

    I have used both H&R Block and TurboTax for simple tax and they both work well.

  • C to the N

    Thanks for the helpful tips!

  • Elyssa Kirkham

    I don’t think my taxes will be simple enough this year to file with TaxACT or a simpler program… but maybe next year! I’ll look forward to that.

  • Celine Foord

    I have been using TurboTax for 10 years but I have always wondered if it would be cheaper to go to H&R Block…I guess not. Thanks for the great info!!